return pollicy

 

Returns

Returned items must be in acceptable condition: unused, unwashed and in the Original packaging with all original labels attached.

Right of cancellation:

Keep in mind that while you have the products you are responsible for maintaining them Safe and in good condition.

If returns are made by change  the full refund, discounting delivery costs of delivery if any.

Once we at BLOK24 receives and inspects your return (usually within 72 hours after receipt), your refund will be processed and it will be automatically applied to your credit card or payment method you have made, Within 7 business days. Depending on your credit company, it may take 2 to 10 business days additional after the credit is applied to be posted to your account.

EXCHANGE:

If you want a different size or color, you can change the original item (s). As with the return, the items must be in acceptable condition: no use, Unwashed and in the original packaging with all original labels attached.

Once we at BLOK 24 receives and inspects your return (generally within 72 hours after receipt), the shipment of the new product.

Only one change per initial product is allowed.

RETURN / CHANGE PROCESS:

In order to change or return a product, you must send an email to charlie@blok24.be explaining the reason for the change or return.  Wrap the product, this wrapping can be a plastic or other box of paperboard. Then take the box with the label to the Post Office or choose the shipping method that suits you. Ship it to Blok24, Zangersbos 24, 8211 Aartrijke Belgium.

Note: Keep in mind that you will have to do charge of the cost of returning the products and assume the risk of loss or damage of Such products during the return process until we receive the products in question.

Note: To avoid changes, if you are in doubt of what size to buy, compare the size in centimeters, that has the label of an old shoe that fits you well. You can too Ask us at email charlie@blok24.be  that we will be happy to help you.

SERVICE PRICES:

The price of the exchange or return will depend on the Shipping Zone for Benelux changes and return will be free.

If the product is no longer in stock we will refund you considering all the above remarks.

RETURN ADDRESS

BLOK 24

Zangersbos 24

8211 Aartrijke

België