shipping

Delivery and Shipping Costs

FREE shipping for orders above €99 to Benelux countries.

Standard shipping with BPOST: €5,95 Benelux or €15 for other EU countries  – 3 to 5 business days*.

*We do our utmost to make sure the products are delivered at the delivery address you provided with your order and within the delivery period specified by us. The standard delivery takes 3 to 5 working days (Saturday, Sunday and holidays not included), starting on the day when you have passed your order and at the time we receive your payment, unless otherwise indicated.

If your order cannot be delivered on time, we will inform you as soon as possible. We are not liable for any loss, liability, damage, cost or expense arising out of late delivery, to the extent permitted by law. BLOK24 is not responsible for orders that are lost by others, unforeseen circumstances or force majeure.

All our products are sent with BPOST. On delivery, you may be asked to sign a receipt. In signing this certificate, you confirm that you have checked the order completely for damage. If an order cannot be delivered because of an incorrect address provided by you or if you are absent at the time of delivery, BPOST takes further contact with you. BPOST may also deliver your order at the neighbors, unless specified otherwise in your address.

If an order is not delivered within the specified delivery time, an investigation is started with BPOST. This may take several days and a refund or replacement shipment can only be executed after this investigation.

Shipping costs are standard fixed at €5,95 Benelux or €15 for EU countries. Delivery to other countries can sometimes entail higher shipping. In these cases, BLOK24 will contact you to reach an agreement. We reserve the right to change the amount of the shipping costs at any time, but will always inform you whether you agree to this.